ScotBlinds operates the site (www.ScotBlinds.com) to provide information about our high-quality window treatments, and to allow users the opportunity to connect with us to ask questions, set appointments, etc. ScotBlinds is committed to protecting users’ privacy and addressing potential privacy concerns.
The following information has been posted to help you, the consumer, understand what private information we collect and how your information is used.
Types of private information collected
To best serve your needs, we collect the following types of information when you visit our website:
Personal information
We collect the following personal information from our users: Name, Zip Code, Email address, Phone number, and Physical address. You can always choose to provide less information. However, omitting some of this personal information may limit your ability to access all of the benefits of our website and services.
Automatically collected information
We automatically collect data on how our users visit ScotBlinds.com, such as your IP address, location, browser, browser language, operating system, device identifiers, and cookies. Our website currently uses cookies to enhance its functionality. You may disable cookies in your web browser, but this may limit your ability to access ScotBlinds.com.
Social media information
If you’ve linked your ScotBlinds account with a social media account, we also collect information social media networks give us. Depending on the social media network, this can include your username, name, email address, friends list, and more. In addition, we collect demographic data when users interact with ScotBlinds social media accounts.
Policy on collecting sensitive personal information
ScotBlinds does NOT gather any of your sensitive personal information, such as your social security number, driver’s license number, race, ethnicity, religion, health metrics, political associations, or details on your criminal background.
How the information collected is used
We only use your personal information to help you utilize everything ScotBlinds has to offer.
This includes:
- Scheduling consultations, installations, and service-calls.
- Completing your transactions
- Fulfilling Customer Service requests
- Communicating our sales and promotions
- Contacting you regarding updates to our company policies
- Making all of ScotBlinds’ services available to you in a convenient manner
- Providing advertisements that are relevant to you as you visit ScotBlinds.com
- Evaluating analytics to see how our customers engage with ScotBlinds.com
Length of time personal information is stored
We may store your personal information for an extended period of time (up to 180 days), depending on how we need to use the information. For example, we’ll keep prior emailed communications from you or about your orders, so we can reference them in the future.
Who the information is shared with
We may share your information with third parties, but only those affiliates that ScotBlinds has fully vetted and created a partnership with. The only reason we will ever share your information with affiliates is for the following purposes:
- Processing and installing your orders
- Measuring marketing and advertising performance
- Providing excellent customer service
- Issuing email and text message communications
Information Security
We do our best to keep your private information secure and safe. However, data leaks and malicious attacks do happen. Please understand that while we do our best to protect your data, providing your personal information is at your own risk.
Ability to decline to provide personal information
You can, of course, decline to disclose your personal information to us. However, the failure to provide us with pertinent information may limit your ability to fully benefit from ScotBlinds and all of its offerings. Remember, we only ask for personal information that can help us fully provide our services to our customers.
Additional questions
If you have questions regarding this privacy policy, feel free to contact us at [email protected]. A ScotBlinds representative will respond to your privacy policy questions as soon as possible.
Policy update
This privacy policy was last updated on March 6th, 2024. If we adjust the privacy policy, we will email all account holders of this change and post the most recent update date here. Once posted, the new privacy policy shall be effective immediately.