- ScotBlinds honors all manufacturer’s warranties for the window coverings we provide.
- All of our manufacturers have industry-standard warranties for their materials. They are typically life-time for most materials, 3-5 years for wear items (cords, beaded-chains, etc.), and 5-years for motors. (A copy of your product’s manufacturer’s specific material warranty will be provided upon request.)
- ScotBlinds adds a 1-year labor warranty which includes freight and labor for a period of one year from the date of installation (after which any related freight or labor charges will be at the buyer’s expense).
- After the first year, an on-site replacement, repair, or reprogramming service will incur a $70 trip charge. Multiple motor programming or more complicated repairs may require additional costs in addition to the $70 trip charge, up to $30/shade.
- For repair/service, please click on the link below. Along with a description of the issue, please include: Month/Year of original order if known (if not, approx. year is OK).
- Last name(s) the order might be listed under.
- Type of window covering, and its rough measurements (Width then Height).
- Room in which the item is located.
- Photo of the issue.
Offer extended labor warranty:
“Extended labor warranty available: 1% of the sale price will extend the warranty to 2 years.”